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A Forecast for New Telecommunications Industry Developments

  Both consumer and commercial technology solutions are always changing and improving. With remote working opportunities on the rise, it’s only natural for more companies to reconsider their IT and telecommunication options. We can expect to see a few key trends continue. The organizations that know how to adapt and move quickly are likely to […]

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Posted In: VoIP Systems

The Difference Between Softphones and Cell Phones

  Lots of companies have relied on cell phones in the past for their on-the-go and remote business calls. But the times are changing. Now that companies are adopting more permanent work-from-home schedules, they need new ways to have streamlined calls. It’s one thing to have a business phone set up on your desktop in […]

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Posted In: Business Advice, Phones

Is Business Fiber Optic Internet Worth the Investment?

    When you’re considering a new investment for your business, it’s normal to feel a little apprehensive—especially with technology. No one wants to get talked in to adopting a setup that’s more robust than what they actually need. That’s part of the reason why fiber optic cable is such a hot topic. Fiber Cable […]

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Posted In: Uncategorized

4 Call Recording Tactics that Build Business

  When we’re on the phone and on hold, the voice that tells us “your call may be monitored or recorded” is pretty familiar. We’ve all heard the phrase before, but have you really stopped to think about what call recording could do for your own business? 4 Reasons Why Companies Use Call Recording While […]

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Posted In: Business Advice, Phones

Effective On Hold Scripts for a Better Customer Experience

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

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Posted In: Business Advice, Phones

The Best Way to Cut Your Company’s Phone Bill

  Companies that are looking to cut costs shouldn't have to sacrifice quality. You can still get great products and services while saving money. You just need to find the right solutions for your day-to-day operations. For many businesses, addressing technology is a good place to start. Your telecommunications network is the lifeblood of your […]

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Posted In: Phones, SIP Trunking

VoIP Phone Benefits You Might Have Missed

  With the latest advances in office technology, we don’t need to rely on the old way of making phone calls. The point-to-point connections that were once the only option for phone systems are now becoming outdated. Instead, more companies are choosing to use Voice Over Internet Protocol, otherwise known as VoIP. These systems make […]

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Posted In: Phones
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