(208) 947-3900

What to Expect from Cloud PBX Providers

  Your company has specific practices in place to help your team work together and connect with clients. Communication is a key part of that collaboration. Your employees schedule conference calls and have to be ready to answer client questions all throughout the day. So is your business phone system working like it should? If […]

View Full Post
Tags: , , , ,
Posted In: Business Advice, Phones

Effective On Hold Scripts for a Better Customer Experience

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

View Full Post
Tags: , , , , , ,
Posted In: Business Advice, Phones

4 Benefits of Switching to Video Conferencing

Upgrading your company’s telecommunication solutions should make work easier, not harder. That’s why the best technology works like common sense. It easily blends into your current setup and elevates your team’s overall process. Video conferencing has been on rise for exactly those reasons. If your company hasn’t made the switch, it might be time to […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice

5 Simple Ways to Improve Your Phone Etiquette

  Knowing how to answer the phone isn’t just a requisite for call center professionals and receptionists. Today, everyone needs to have this skill. Phone etiquette for your business helps establish a sincere connection with your customers and clients. That first impression can go a long way to build your relationships. How to Answer the […]

View Full Post
Tags: , , , , ,
Posted In: Phones
  • Archives

  • Categories

  • Recent Posts

  • Recent Comments

    • Archives

    • Categories

    • Meta

    • CONTACT US

      MON-FRI | 8AM-5PM MST

      (208) 947-3900

      SUPPORT@ETD.COM

      ENHANCED TELECOMMUNICATIONS 
      2045 WILDWOOD STREET
      BOISE, ID 83713

      Location on the map

      GET SOCIAL

      COPYRIGHT © 2017 | ENHANCED TELECOMMUNICATIONS & DATA | ALL RIGHTS RESERVED.