While email, chat messages, and snail mail each have their own pros and cons, the benefits of being able to communicate over the phone can never be replaced. Business organizations across all industries rely on telephone services to connect with clients and customers on a more personal level, and the technology has always been […]
The business world relies on quality communications technology to keep their teams in-sync and their clients and customers happy. Sometimes, that requires making a system upgrade. With cloud hosting for your business-grade telephone system, you’ll be able to gain even more flexibility—and hopefully lower your costs along the way! PBX Solutions for Your Business […]
Every company relies on great customer and client satisfaction. Once you get that initial business, encouraging brand loyalty is always the next step. Part of that relates to building a solid team. Another aspect is having the right systems in place to streamline your day-to-day operations. For that, communication is key. Although lots of […]
Every company goes through changes year over year. It’s rare for any organization to be in relatively the same place today as they were 10 or 15 years ago, let alone 5 or 2. Because teams grow and other processes get streamlined with time, business leaders usually need to have regular audits to make […]
Lots of companies have relied on cell phones in the past for their on-the-go and remote business calls. But the times are changing. Now that companies are adopting more permanent work-from-home schedules, they need new ways to have streamlined calls. It’s one thing to have a business phone set up on your desktop in […]
Your first impression makes a big impact on just about any relationship, from first dates to job interviews, and especially customer interactions. We all know we only have one chance to make that moment count. But what happens when your first impression happens during a phone call? You only have your voice to rely […]
How your company communicates makes a big difference for your bottom line. Typically, the more responsive you are, the better your relationships will be. Your prospective customers and clients want to know that you’ll be easy to reach whenever they have a question, and a quick review of your current phone systems can help […]
As business owners get ready to close out the year—and their expense reports—it’s often worth looking at a few different telecommunications upgrades. Getting a more streamlined system for your business phones, making the switch to a cloud-based platform, or investing in solid on-site security are all good options. When you take a closer look […]
When we’re on the phone and on hold, the voice that tells us “your call may be monitored or recorded” is pretty familiar. We’ve all heard the phrase before, but have you really stopped to think about what call recording could do for your own business? 4 Reasons Why Companies Use Call Recording While […]
Your company has specific practices in place to help your team work together and connect with clients. Communication is a key part of that collaboration. Your employees schedule conference calls and have to be ready to answer client questions all throughout the day. So is your business phone system working like it should? If […]
