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Improving Customer Satisfaction with Every Phone Call

  Your first impression makes a big impact on just about any relationship, from first dates to job interviews, and especially customer interactions. We all know we only have one chance to make that moment count. But what happens when your first impression happens during a phone call? You only have your voice to rely […]

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Posted In: Business Advice, Phones

Upgrade Options for Allworx Business Phone Systems

  How your company communicates makes a big difference for your bottom line. Typically, the more responsive you are, the better your relationships will be. Your prospective customers and clients want to know that you’ll be easy to reach whenever they have a question, and a quick review of your current phone systems can help […]

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Is Business Fiber Optic Internet Worth the Investment?

    When you’re considering a new investment for your business, it’s normal to feel a little apprehensive—especially with technology. No one wants to get talked in to adopting a setup that’s more robust than what they actually need. That’s part of the reason why fiber optic cable is such a hot topic. Fiber Cable […]

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4 Call Recording Tactics that Build Business

  When we’re on the phone and on hold, the voice that tells us “your call may be monitored or recorded” is pretty familiar. We’ve all heard the phrase before, but have you really stopped to think about what call recording could do for your own business? 4 Reasons Why Companies Use Call Recording While […]

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Allworx and Verge IP Phone Features Recap

  Upgrading your communications equipment can be a challenging decision for any company. You want a user-friendly solution that’s also robust enough to handle your day-to-day operations. That’s why we’re proud to offer our clients a variety of business phone systems. When we learn a little more about your needs, we’ll be able to match […]

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What to Expect from Cloud PBX Providers

  Your company has specific practices in place to help your team work together and connect with clients. Communication is a key part of that collaboration. Your employees schedule conference calls and have to be ready to answer client questions all throughout the day. So is your business phone system working like it should? If […]

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