Although “phone” makes up part of the word, a “softphone” isn’t actually a piece of hardware, like your desk phone. We need to look at the other half of the word. A softphone is actually a type of software! The solution is great for all types of business environments, especially for teams working remotely. […]
Communication is a key part of any company. You obviously need to relay information and answer questions for your clients. But it’s also about having good dialogues with your team. Now that remote work is becoming more and more common, a lot of business owners are realizing it’s time to get everyone the tools […]
Your company’s annual budget review often helps clarify your next steps for an optimistic financial forecast. Whether you have a significant cash surplus to spend, or you’re looking to lower your tax liability, making some strategic decisions for your company’s IT and telecommunications solutions can be a smart course of action. What’s the Best […]
Upgrading your business phones is often one of the fastest and easiest ways to push your company’s technology forward. Of course, you don’t just want to invest in any system. It needs to make sense for the long-term. Your telecommunication solution needs to serve multiple functions. It should enhance the way your team works. […]
Working with multiple different vendors or service providers for your company’s telecomm needs can get complicated quickly. But when you have one team that does it all, things can go a lot smoother. More likely than not, they’ll even be able to complete multiple projects simultaneously. It’s all about finding the right experienced professionals. […]
Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]
Whether your team is on-the-go or working from home, a new Cloud PBX solution can help get everyone set up for success. Moving at the speed of business today means being able to take calls anywhere, at any time. A modern telecommunications system can help your company stay ahead of the curve—and keep your […]
When it comes to your company’s technology, reliability should be the name of the game. Having the right solutions in place helps everyone stay on track. After all, it’s not just about productivity—you also want to keep morale up. Constantly trying to navigate IT setbacks gets old fast. Why not solve them once and […]
Business communications change every year. That's why teams need to be aware of the new possibilities that technology can provide. Staying nimble in an unpredictable market helps ensure that you stay ahead of the competition, and working with a trusted telecommunications company helps you find the right solutions for how you do business. Get […]
You’ve gotten used to working with your business phone systems at the office, but what happens when you need to work from home? Or if you have team members who can’t come into the office? Do they have to take a sick-day because their kids feeling under the weather? Well, not necessarily. If you […]
