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Effective On Hold Scripts for a Better Customer Experience

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

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Posted In: Business Advice, Phones

The Best Way to Cut Your Company’s Phone Bill

  Companies that are looking to cut costs shouldn't have to sacrifice quality. You can still get great products and services while saving money. You just need to find the right solutions for your day-to-day operations. For many businesses, addressing technology is a good place to start. Your telecommunications network is the lifeblood of your […]

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Posted In: Phones, SIP Trunking
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