(208) 947-3900

6 Tips for Your Video Conference Room Investment

  Making strategic business investments with your technology infrastructure will last your team for years and help you stay effective in the changing workplace. This is especially true for the future of video conference rooms. A user-friendly process and the right systems can help you make a great first impression on every call and keep […]

View Full Post
Tags: , , ,
Posted In: Business Advice

Are Plantronics / Poly Headsets Good for Your Team?

  Being able to work with a quality headset goes far beyond just keeping your hands free while you work. The right audio quality can improve call satisfaction for both your customers and your team members. Plus, a well-designed headset is a must-have for comfort and all-day wear. For all of those reasons and more, […]

View Full Post
Tags: , , , , , , ,
Posted In: Business Advice, Phones

How to Improve Customer Service Over the Phone

  Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice, Phones

Fiber Cabling and the Future of Business Connectivity

  The days of dial-up internet are long behind us, and other iterations of internet cabling are also on the way out. But it can still be challenging to know what sort of internet solution makes the most sense for your budget and usage needs—especially for business and commercial settings. Some sites will utilize special […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice, Cabling

Video Conference Psychology: How to Improve Communication

  Despite being a great communication tool, video conferencing doesn’t always feel natural. Sure, unlike phone calls, we have the benefit of reading facial expressions. But that doesn’t necessarily make the situation any easier. Video calls are still pretty different than our normal face-to-face conversations. On the one hand, video calls seem to address our […]

View Full Post
Tags: , , , , , ,
Posted In: Business Advice

Bring Your Office Phones Home with Hosting Services

  You’ve gotten used to working with your business phone systems at the office, but what happens when you need to work from home? Or if you have team members who can’t come into the office? Do they have to take a sick-day because their kids feeling under the weather? Well, not necessarily. If you […]

View Full Post
Tags: , , , ,
Posted In: Business Advice, Phones

When You Work From Home, is Your Office Surveillance Okay?

  Many teams are fortunate enough to have the ability to work from home. But with no one in the office or on the work site, your facility itself may be vulnerable to certain risks. Keeping an eye on your place of business is always a concern. Whether you’re away for just a day or […]

View Full Post
Tags: , , , , , ,

4 Models for Access Control Rules and Team Settings

  Security is a top concern for everything from locking our car doors to setting up door-bell cameras at home, but it’s especially important in business environments. We don’t want anyone to be able to enter our property uninvited or get their hands on our valuable assets—whether physical or digital. What some companies forget, however, […]

View Full Post
Tags: , , , , , , , ,
Posted In: Access Control

Pros and Cons of Getting a Cellular DAS System

  When sites have issues with dropped calls and poor audio quality, it’s nice to know that there are some options for a long-term solution—besides making a big move. You don’t need to settle for faulty reception. Working with your local telecommunications company can help get things squared away. One possibility to consider might be a distributed antenna […]

View Full Post
Tags: , , , , , ,
Posted In: Uncategorized

Is Business Fiber Optic Internet Worth the Investment?

    When you’re considering a new investment for your business, it’s normal to feel a little apprehensive—especially with technology. No one wants to get talked in to adopting a setup that’s more robust than what they actually need. That’s part of the reason why fiber optic cable is such a hot topic. Fiber Cable […]

View Full Post
Tags: , , , , , , , , ,
Posted In: Uncategorized
  • Archives

  • Categories

  • Recent Posts

  • Recent Comments

  • Archives

  • Categories

  • Meta

  • CONTACT US

    MON-FRI | 8AM-5PM MST

    (208) 947-3900

    SUPPORT@ETD.COM

    ENHANCED TELECOMMUNICATIONS 
    2045 WILDWOOD STREET
    BOISE, ID 83713

    Location on the map

    GET SOCIAL

    COPYRIGHT © 2017 | ENHANCED TELECOMMUNICATIONS & DATA | ALL RIGHTS RESERVED.