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How to Improve Customer Service Over the Phone

  Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]

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Posted In: Business Advice, Phones

5 Ways ETD Leads the Way for Cloud Business Phones

  Whether your team is on-the-go or working from home, a new Cloud PBX solution can help get everyone set up for success. Moving at the speed of business today means being able to take calls anywhere, at any time. A modern telecommunications system can help your company stay ahead of the curve—and keep your […]

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Posted In: Phones, VoIP Systems

The Missing Piece to Your Security System: Video Verification

  The benefits of having a security system are widely known, and many properties already have some type of solution in place for restricting who can have access to their building. The same goes for home security systems. It feels good knowing that your property has an alarm system in case someone shows up uninvited. […]

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Posted In: Surveillance
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