(208) 947-3900

3 Smart Telecomm Investments to Round Out the Year

  Your company’s annual budget review often helps clarify your next steps for an optimistic financial forecast. Whether you have a significant cash surplus to spend, or you’re looking to lower your tax liability, making some strategic decisions for your company’s IT and telecommunications solutions can be a smart course of action. What’s the Best […]

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Telecomm and IT Setup for New Business Locations

  Every company goes through changes, and a physical move can be one of the most significant and challenging situations for business owners to navigate! Obviously the sooner you can start planning, the better. But there are a few things that can be addressed at any stage. Whether you’re just beginning the process of finding […]

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Posted In: Business Advice

Are Plantronics / Poly Headsets Good for Your Team?

  Being able to work with a quality headset goes far beyond just keeping your hands free while you work. The right audio quality can improve call satisfaction for both your customers and your team members. Plus, a well-designed headset is a must-have for comfort and all-day wear. For all of those reasons and more, […]

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Posted In: Business Advice, Phones

How to Improve Customer Service Over the Phone

  Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]

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Posted In: Business Advice, Phones

New Allworx Softphone Leads the Way for Remote Work

  As more teams embrace remote working, it's only natural for companies to analyze their communications setups. Without a softphone solution, it can be difficult or even impossible to manage calls and messages away from the standard office setting. That’s why we’re proud to introduce the new Allworx Softphones to our clients and other organizations. […]

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Posted In: Business Advice, Phones
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