Once your Allworx business phone systems are set up, you don’t necessarily need to stick with the same configuration for years and years. Your company will likely be growing, and there's a chance that you might be making the switch to working remotely. Fortunately, Allworx has a wide variety of software upgrades to improve […]
Communication is a key part of any company. You obviously need to relay information and answer questions for your clients. But it’s also about having good dialogues with your team. Now that remote work is becoming more and more common, a lot of business owners are realizing it’s time to get everyone the tools […]
Your company’s annual budget review often helps clarify your next steps for an optimistic financial forecast. Whether you have a significant cash surplus to spend, or you’re looking to lower your tax liability, making some strategic decisions for your company’s IT and telecommunications solutions can be a smart course of action. What’s the Best […]
Every company goes through changes, and a physical move can be one of the most significant and challenging situations for business owners to navigate! Obviously the sooner you can start planning, the better. But there are a few things that can be addressed at any stage. Whether you’re just beginning the process of finding […]
Being able to work with a quality headset goes far beyond just keeping your hands free while you work. The right audio quality can improve call satisfaction for both your customers and your team members. Plus, a well-designed headset is a must-have for comfort and all-day wear. For all of those reasons and more, […]
Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]
As more teams embrace remote working, it's only natural for companies to analyze their communications setups. Without a softphone solution, it can be difficult or even impossible to manage calls and messages away from the standard office setting. That’s why we’re proud to introduce the new Allworx Softphones to our clients and other organizations. […]
