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Enhance Your Security: Retrofit Access Control Options

  Privacy and security concerns need to be monitored from every angle. On the one hand, you should always have solutions in place to protect your digital data. But many organizations will also need support for their physical site. That’s where access control helps out. These systems work to monitor who comes in and out […]

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The Difference Between Softphones and Cell Phones

  Lots of companies have relied on cell phones in the past for their on-the-go and remote business calls. But the times are changing. Now that companies are adopting more permanent work-from-home schedules, they need new ways to have streamlined calls. It’s one thing to have a business phone set up on your desktop in […]

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Posted In: Business Advice, Phones

How Does a SureCall Signal Booster Work?

  We’ve all experienced a dropped call at one point or another. So we all know how frustrating it can be to get cut off in the middle of a conversation. Yet even with cell phone networks expanding and technology constantly improving, it still happens! That’s why it helps to get a bit of a […]

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Posted In: Business Advice, Phones

Network Options to Give Your Team Faster Internet

  Both large companies and small teams can struggle with the problem of slow internet. A small retail storefront has different needs than a corporate call center. But in other scenarios, if even just a few people in the office are uploading and downloading large files, that could put just as much stress on your […]

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Posted In: Business Advice, Cabling

6 Tips for Your Video Conference Room Investment

  Making strategic business investments with your technology infrastructure will last your team for years and help you stay effective in the changing workplace. This is especially true for the future of video conference rooms. A user-friendly process and the right systems can help you make a great first impression on every call and keep […]

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Are Plantronics / Poly Headsets Good for Your Team?

  Being able to work with a quality headset goes far beyond just keeping your hands free while you work. The right audio quality can improve call satisfaction for both your customers and your team members. Plus, a well-designed headset is a must-have for comfort and all-day wear. For all of those reasons and more, […]

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Posted In: Business Advice, Phones

How to Improve Customer Service Over the Phone

  Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]

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3 Common Office Tech Errors—and How to Fix Them

  When it comes to your company’s technology, reliability should be the name of the game. Having the right solutions in place helps everyone stay on track. After all, it’s not just about productivity—you also want to keep morale up. Constantly trying to navigate IT setbacks gets old fast. Why not solve them once and […]

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Posted In: Business Advice

How to Find the Best Telecomm Company for Your Business

  Business communications change every year. That's why teams need to be aware of the new possibilities that technology can provide. Staying nimble in an unpredictable market helps ensure that you stay ahead of the competition, and working with a trusted telecommunications company helps you find the right solutions for how you do business. Get […]

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Posted In: Business Advice

New Allworx Softphone Leads the Way for Remote Work

  As more teams embrace remote working, it's only natural for companies to analyze their communications setups. Without a softphone solution, it can be difficult or even impossible to manage calls and messages away from the standard office setting. That’s why we’re proud to introduce the new Allworx Softphones to our clients and other organizations. […]

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