(208) 947-3900

Liven Up Your Office Holiday Party with a New Twist!

  Planning your company’s holiday party shouldn’t be a source of stress. You just need a little inspiration to start thinking outside of the box. Whether you want a change of pace or need an entire change of scenery, these office party ideas are sure to help. Twists on the Traditional Holiday Party There’s nothing […]

View Full Post
Tags: , , , , , , ,
Posted In: Business Advice

6 Strategies for Boosting Your Small Business Holiday Sales

  During the holiday shopping season, figuring out how to get in touch with new customers is more important than ever. That’s because about 20 percent of annual retail sales happen in just a few weeks. Paying attention to some of these tactics can help small business retailers end the year strong. 1. Create relevant […]

View Full Post
Tags: , , , , , , , ,
Posted In: Business Advice, EAS

4 Call Recording Tactics that Build Business

  When we’re on the phone and on hold, the voice that tells us “your call may be monitored or recorded” is pretty familiar. We’ve all heard the phrase before, but have you really stopped to think about what call recording could do for your own business? 4 Reasons Why Companies Use Call Recording While […]

View Full Post
Tags: , , , , , ,
Posted In: Business Advice, Phones

What to Expect from Cloud PBX Providers

  Your company has specific practices in place to help your team work together and connect with clients. Communication is a key part of that collaboration. Your employees schedule conference calls and have to be ready to answer client questions all throughout the day. So is your business phone system working like it should? If […]

View Full Post
Tags: , , , ,
Posted In: Business Advice, Phones

Effective On Hold Scripts for a Better Customer Experience

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

View Full Post
Tags: , , , , , ,
Posted In: Business Advice, Phones

4 Benefits of Switching to Video Conferencing

Upgrading your company’s telecommunication solutions should make work easier, not harder. That’s why the best technology works like common sense. It easily blends into your current setup and elevates your team’s overall process. Video conferencing has been on rise for exactly those reasons. If your company hasn’t made the switch, it might be time to […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice

Should I Outsource My IT Department?

Keeping up with the latest technology isn’t just about staying ahead of the curve for your industry. It matters in the general sense, too. We’re all looking for ways to streamline costs and grow our business. As we look at today’s world, a lot of those tools and resources come directly from tech. Your IT […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice, Cabling

What Shoplifters Really Go After in Your Store

Whether you’re a store manager for a major retail chain or the owner of a local boutique, preventing shoplifting is always a top priority. You can train your employees to do their part to dissuade would-be thieves, but sometimes extra precautions are in order. Staying up-to-date on the top shoplifted items can help you target […]

View Full Post
Tags: , , , , , , , , ,
Posted In: Business Advice, EAS

Cell Problems? Your Business Might Need a Booster Signal

In this mobile and digital age, we don’t always take business calls at our desk. If we’re on the go around town or even just moving about the office, it sometimes makes more sense to whip out your cell phone. Unfortunately, not even building setup is equipped to offer good service. There are a lot […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice, Phones

Access Control Points that are Easy to Overlook

  Business security is a hot topic, but it’s not always about online attacks or other IT threats. Access control is an important line of defense, too. Paying attention to the daily operations of your site will help you minimize security risks at every turn. When you can spot the weak links, you’ll really be […]

View Full Post
Tags: , , , , ,
  • Archives

  • Categories

  • Recent Posts

  • Recent Comments

  • Archives

  • Categories

  • Meta

  • CONTACT US

    MON-FRI | 8AM-5PM MST

    (208) 947-3900

    SUPPORT@ETD.COM

    ENHANCED TELECOMMUNICATIONS 
    2045 WILDWOOD STREET
    BOISE, ID 83713

    Location on the map

    GET SOCIAL

    COPYRIGHT © 2017 | ENHANCED TELECOMMUNICATIONS & DATA | ALL RIGHTS RESERVED.