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3 Business Strategies for Productive On-Hold Scripts

  Providing great customer service needs to happen every step of the way. Often this starts with that initial phone call. The right etiquette helps set companies up for success, and strategic on-hold scripts can help set the right tone. The Best On-Hold Script Solutions for Companies While it’s always better to answer calls and […]

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Need a Telecommunications Company? Streamline the Service

  You never want to make a project more complicated than it needs to be. That’s why companies benefit from keeping all of their critical telecommunications services with one provider! When you’re weighing your options, though, there are a few things to keep in mind. Not every telecomm company will be able to offer the […]

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The Holidays Are Coming—Keep Your Store’s Inventory Safe with EAS Tagging

  The end of the year is usually the busiest time for retailers. Everyone is excited to do their holiday shopping, and that's great for business! Unfortunately, there’s also an increased risk of having shoplifters wandering around your store. When your employees are helping other customers, how can you protect your merchandise from sneaking off […]

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Telecomm and IT Setup for New Business Locations

  Every company goes through changes, and a physical move can be one of the most significant and challenging situations for business owners to navigate! Obviously the sooner you can start planning, the better. But there are a few things that can be addressed at any stage. Whether you’re just beginning the process of finding […]

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Make Your Video Conference Room Even Better

  Maintaining a professional image helps companies win and retain clients. So every business owner should want to make sure that each team member looks their best during video calls. But it’s not just about dressing the part. You have to pay attention to your conference room environment too—as well as how your telecommunications solutions […]

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How Do Companies Know When It’s Time to Use the Cloud?

  Although it’s been one of the most popular business buzzwords for  years, there’s still quite a bit of mystery surrounding “the Cloud.” The telecommunications industry and other IT solutions aren’t always easy to understand. When you boil it down, though, the Cloud is actually pretty straight-forward. Learning a little more about the benefits of […]

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3 Communication Solutions for More Streamlined Calls

  Every company relies on great customer and client satisfaction. Once you get that initial business, encouraging brand loyalty is always the next step. Part of that relates to building a solid team. Another aspect is having the right systems in place to streamline your day-to-day operations. For that, communication is key. Although lots of […]

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Time to Downsize or Upsize Your Communications Technology?

  Every company goes through changes year over year. It’s rare for any organization to be in relatively the same place today as they were 10 or 15 years ago, let alone 5 or 2. Because teams grow and other processes get streamlined with time, business leaders usually need to have regular audits to make […]

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Enhance Your Security: Retrofit Access Control Options

  Privacy and security concerns need to be monitored from every angle. On the one hand, you should always have solutions in place to protect your digital data. But many organizations will also need support for their physical site. That’s where access control helps out. These systems work to monitor who comes in and out […]

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The Difference Between Softphones and Cell Phones

  Lots of companies have relied on cell phones in the past for their on-the-go and remote business calls. But the times are changing. Now that companies are adopting more permanent work-from-home schedules, they need new ways to have streamlined calls. It’s one thing to have a business phone set up on your desktop in […]

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