(208) 947-3900

3 Communication Solutions for More Streamlined Calls

  Every company relies on great customer and client satisfaction. Once you get that initial business, encouraging brand loyalty is always the next step. Part of that relates to building a solid team. Another aspect is having the right systems in place to streamline your day-to-day operations. For that, communication is key. Although lots of […]

View Full Post
Tags: , , , ,
Posted In: Business Advice, Phones

Improving Customer Satisfaction with Every Phone Call

  Your first impression makes a big impact on just about any relationship, from first dates to job interviews, and especially customer interactions. We all know we only have one chance to make that moment count. But what happens when your first impression happens during a phone call? You only have your voice to rely […]

View Full Post
Tags: , , , , , , , , , ,
Posted In: Business Advice, Phones

3 Telecom Solutions to Give Your Company Next Year

  As business owners get ready to close out the year—and their expense reports—it’s often worth looking at a few different telecommunications upgrades. Getting a more streamlined system for your business phones, making the switch to a cloud-based platform, or investing in solid on-site security are all good options. When you take a closer look […]

View Full Post
Tags: , , , , ,
Posted In: Business Advice

Effective On Hold Scripts for a Better Customer Experience

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

View Full Post
Tags: , , , , , ,
Posted In: Business Advice, Phones
  • Archives

  • Categories

  • Recent Posts

  • Recent Comments

  • Archives

  • Categories

  • Meta

  • CONTACT US

    MON-THUR | 7:30 AM-4:30 PM MST
    FRI | 7:30 AM-3 PM MST

    (208) 947-3900

    SUPPORT@ETD.COM

    ENHANCED TELECOMMUNICATIONS 
    2045 WILDWOOD STREET
    BOISE, ID 83713

    Location on the map

    GET SOCIAL

    COPYRIGHT © 2017 | ENHANCED TELECOMMUNICATIONS & DATA | ALL RIGHTS RESERVED.