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Enhancing the Customer Experience with Automated Attendants

Customer interactions play a crucial role in business, and every moment counts. That’s why optimizing the customer experience is so valuable. One exchange can make or break a transaction, not to mention the sequence of referrals that might come from a positive exchange. For that, your business telephone system is key. When you have the […]

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Make the Most of Your Company’s Automated Attendant

  Just about any major company or brand has an automated attendant system in place. So we’re all familiar with the process on the “caller” end of things. But in terms of adding an auto attendant to your own company’s phone system, the options and best use practices aren’t always clear. There are basically endless […]

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