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3 Business Strategies for Productive On-Hold Scripts

September 30th, 2022

  Providing great customer service needs to happen every step of the way. Often this starts with that initial phone call. The right etiquette helps set companies up for success, and strategic on-hold scripts can help set the right tone. The Best On-Hold Script Solutions for Companies While it’s always better to answer calls and […]

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Posted In: Business Advice

Effective On Hold Scripts for a Better Customer Experience

July 22nd, 2019

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

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Posted In: Business Advice, Phones

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