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5 Telecomm Company Services You Should Get From One Team

  Working with multiple different vendors or service providers for your company’s telecomm needs can get complicated quickly. But when you have one team that does it all, things can go a lot smoother. More likely than not, they’ll even be able to complete multiple projects simultaneously. It’s all about finding the right experienced professionals. […]

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Enhance Your Security: Retrofit Access Control Options

  Privacy and security concerns need to be monitored from every angle. On the one hand, you should always have solutions in place to protect your digital data. But many organizations will also need support for their physical site. That’s where access control helps out. These systems work to monitor who comes in and out […]

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The Difference Between Softphones and Cell Phones

  Lots of companies have relied on cell phones in the past for their on-the-go and remote business calls. But the times are changing. Now that companies are adopting more permanent work-from-home schedules, they need new ways to have streamlined calls. It’s one thing to have a business phone set up on your desktop in […]

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Posted In: Business Advice, Phones

How Does a SureCall Signal Booster Work?

  We’ve all experienced a dropped call at one point or another. So we all know how frustrating it can be to get cut off in the middle of a conversation. Yet even with cell phone networks expanding and technology constantly improving, it still happens! That’s why it helps to get a bit of a […]

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Posted In: Business Advice, Phones

3 Tactics for Making EAS Systems Work Even Better

  Retail shrinkage is an ongoing battle for many business owners, but having a few strategies in place can help minimize your risks. If you already have an electrical article surveillance (EAS) system, you want to make sure you’re putting it to use correctly. Moreover, if you still haven’t invested in an EAS system, these […]

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Network Options to Give Your Team Faster Internet

  Both large companies and small teams can struggle with the problem of slow internet. A small retail storefront has different needs than a corporate call center. But in other scenarios, if even just a few people in the office are uploading and downloading large files, that could put just as much stress on your […]

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Posted In: Business Advice, Cabling

6 Tips for Your Video Conference Room Investment

  Making strategic business investments with your technology infrastructure will last your team for years and help you stay effective in the changing workplace. This is especially true for the future of video conference rooms. A user-friendly process and the right systems can help you make a great first impression on every call and keep […]

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Are Plantronics / Poly Headsets Good for Your Team?

  Being able to work with a quality headset goes far beyond just keeping your hands free while you work. The right audio quality can improve call satisfaction for both your customers and your team members. Plus, a well-designed headset is a must-have for comfort and all-day wear. For all of those reasons and more, […]

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Posted In: Business Advice, Phones

How to Improve Customer Service Over the Phone

  Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]

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5 Ways ETD Leads the Way for Cloud Business Phones

  Whether your team is on-the-go or working from home, a new Cloud PBX solution can help get everyone set up for success. Moving at the speed of business today means being able to take calls anywhere, at any time. A modern telecommunications system can help your company stay ahead of the curve—and keep your […]

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Posted In: Phones, VoIP Systems
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