FIND YOURSELF A BETTER SOLUTION WHEN YOU CHOOSE ENHANCED TELECOMMUNICATIONS & DATA
Enhanced Telecommunications & Data is a locally owned and operated company offering a host of Telecommunications Services since 1991. We sell, install and maintain Business Phone Systems-Traditional/VoIP/Hosted/Cloud. We also offer SIP Trunking, Voice/Data/Fiber Cabling, Access Control solutions, Video Conferencing and IP Surveillance Cameras. We install Wireless Access Points and Building to Building Wireless as well as Retail- Anti Theft inventory control solutions. We are located in Boise and work with businesses throughout all of Idaho and the surrounding areas. Our goal is to be your ONE stop for all of your telecommunications needs!
Our ongoing mission at Enhanced Telecommunications is to provide our customers with quality products and expert services, which enables them to offer enhanced services to their customers. Our willingness to embrace change is the key in making our clients more successful with the evolving technology and superior customer service we bring to them. We continually strive to build our customer relationships one by one. We do this with our friendly and highly qualified staff and a companywide dedication to you the customer.
Our motto is "If we don't take care of our customers someone else will" and we take this very seriously!
"Nothing seems to change as quickly as technology. Enhanced helps us maintain existing communication equipment and contain our costs so that we can focus our energy and our resources on our philanthropic programs."
~Jeanne Fitzgerald-Assistance League of Boise
"At Nunhems USA Inc, we trust Enhanced Telecommunications to follow our corporate standards when it comes to our communication needs which include telephones and networking. Enhanced supports us at several locations in the United States and does a commendable job. Nunhems appreciates the excellent customer service and quick response time that Enhanced offers. At Nunhems we look forward to our continued partnership with Enhanced to meet our data and telecommunications needs"
~Kevin D. Burkhead Regional ICT Manager Nunhems USA,Inc.
"We have been utilizing Enhanced Telecommunications services for the past 13 years. During this time, all employees there have treated us like we were their only customer, always ready to help at a minute's notice. We recently had a complete overhaul of our telephone system, which included changing carriers, and we had no breaks in any of our services. I would highly recommend anyone looking for a great telecommunications service to look at Enhanced first. This is a company where the customer comes first and is always right."
~Marianne Watson, Plum Creek Timber, Meridian, ID Human Resources
"Enhanced Telecommunications has done a good job of getting to know their consumers and their needs first and then presenting the information we the consumer want to see before purchase. It's their dependability, reliability, service and personable attitude that keeps us coming back.
Enhanced will provide anyone with a good experience when choosing their products and services in a well balanced and seamless manner combined with great customer service. Thank you for all that you do! "
~Michelle Wagner, Engineered Structures, Inc.
"As the administrator of Bear Lake Memorial Hospital for the past 24 years I've watched our business grow immensely and with that growth our communication needs have grown as well. We have relied upon Enhanced Telecommunications to evaluate our growth related problems and to solve our communication needs. Enhanced Telecommunications strengths lie in their personalized, timely service and their knowledge of what our present equipment can do and what we could do to improve our communications. I have no reservation in recommending Enhanced Telecommunications to you. "
~Rod Jacobson, Hospital Administrator
"Enhanced Telecommunications & Data has provided our company with reliable phone systems and excellent customer service since 1993. We have approximately 15 locations in the area. They accommodate our irregular hours of business and when emergencies arise they're right there with a knowledgeable qualified technician. They've been our remote eyes and ears for many years. They care about our business and that makes continuing business with Enhanced an easy choice. "
~Don Landwehr - Moneytree Inc. IT Manager –Branch Operations
"Trust. By definition it is "confidence in the honesty, integrity, and reliability of another person". Trust is why I am so comfortable being a customer of Enhanced. They have great service and they answer my many crazy questions with a smile. It's so nice to know that they are taking care of us, it gives me one less thing to worry about."
~Judy Bond, Malheur County Admin Office
"I wanted to thank you for all the extra effort you put into getting our PBX repaired and functioning at Vista Inn. I appreciate your diligence in finding a solution that worked and everyone pitching in to implement the repairs. You are all awesome!"
~Mike F. McKnight, CHA - Rocky Mountain Companies
"Dig Line, Inc. would like to commend Enhanced Telecommunications on your excellent service and their attention they give their clients. We have been using you for over 10 years. Your service is exemplary. No matter what our issues are, your technicians are always there to assist us no matter what time of day. Thank you for the outstanding service you provide us in our telecommunication needs."
~Linda Phillips , Mgr - Dig Line, Inc.
"Your guys just came by and strung the wires. They are incredible! Quick response, Great advice, Excellent Customer Skills, Fast work, Didn't disrupt anyone while here."
~Jerry Loyd - WhiteCloud Analytics
"The Monastery of St. Gertrude in Cottonwood, Idaho, has been doing business with Enhanced Telecommunications & Data, Inc., since 2004.
When Enhanced installed our new telephone system, the technician told us it would provide room for considerable expansion, which we, of course, said we would not be needing. How wrong we were! Two boards for additional lines and countless telephones later, our system is still growing. We are constantly moving offices and relocating people, which means installing, moving, and reassigning phones. The work is always completed in a timely manner. I have no doubt that the system will take us far into the future.
At their suggestion, we asked Enhanced convert our Internet service to a T-1 connection through Qwest. The conversion was nearly seamless.
The Monastery of St. Gertrude, located on the western edge of the Camas Prairie in Central Idaho, is not close to anything ~ Lewiston is sixty miles away. Despite our location, the service has been excellent! Any time there is a problem with our telephone or data system we can count on Russ to contact us and/or be here in very short order. There have been instances when he hasn't been available and the staff in Boise hasn't been able to talk us through solving the problem. When that happened, a technician from Boise was dispatched and here within 24 hours. I cannot recall an occasion when either of our communications systems has been down for more than a day because of failure of Enhanced's equipment.
The entire staff we have dealt with is cheerful and helpful and willing to make the extra effort to keep our systems operating. Despite the countless times we have called for little things ~ name and location changes, including our request to change the time display ~ Russ has never lost his sense of humor and is always ready to help. (The fact that we feed him a good noon meal on a regular basis may have something to do with it.)
I am grateful we chose Enhanced Telecommunications & Data, Inc., to provide our communications equipment and service. "
~Janis Lance, CFO - Monastery of St. Gertrude Cottonwood, Idaho
Wow, I have never been one to give 5 stars, and for ETD, I wish I could give them 10!!
They have been amazing to work with for our office move/TI project. We liked to refer to them as our one stop shop as they offered so many services that we needed. It was so great, from Data pulls for our new work stations, Keyless door entry system for our entrance and server room to our our LifeSize Video Conferencing set up. They also offer phone services!! The Staff is hands down 100% Customer service focused. They bend over backwards and help to avoid Squirrels when they pop out in front of you. Everyone from the top down was part of our project and so helpful and innovative with solutions. Their pricing was competitive and they worked with us to help us save money. I only wish we had another project coming up again soon, but I will for sure be recommending them to everyone I know in the meantime. Make sure your next project you call Enhanced Telecommunications!
~ Erin Bennett, Project Manager - Northwest Credit Union Association (NWCUA)