We’ve all experienced a dropped call at one point or another. So we all know how frustrating it can be to get cut off in the middle of a conversation. Yet even with cell phone networks expanding and technology constantly improving, it still happens! That’s why it helps to get a bit of a […]
Both large companies and small teams can struggle with the problem of slow internet. A small retail storefront has different needs than a corporate call center. But in other scenarios, if even just a few people in the office are uploading and downloading large files, that could put just as much stress on your […]
Making strategic business investments with your technology infrastructure will last your team for years and help you stay effective in the changing workplace. This is especially true for the future of video conference rooms. A user-friendly process and the right systems can help you make a great first impression on every call and keep […]
Being able to work with a quality headset goes far beyond just keeping your hands free while you work. The right audio quality can improve call satisfaction for both your customers and your team members. Plus, a well-designed headset is a must-have for comfort and all-day wear. For all of those reasons and more, […]
Attentive customer service can either build or break your company’s relationships. If things are going well, good interactions help strengthen ties.. But the same goes for difficult calls. When someone calls with a complaint, being able to fix the problem with great customer service has the power to repair your connection—and possibly make them […]
When it comes to your company’s technology, reliability should be the name of the game. Having the right solutions in place helps everyone stay on track. After all, it’s not just about productivity—you also want to keep morale up. Constantly trying to navigate IT setbacks gets old fast. Why not solve them once and […]
Business communications change every year. That's why teams need to be aware of the new possibilities that technology can provide. Staying nimble in an unpredictable market helps ensure that you stay ahead of the competition, and working with a trusted telecommunications company helps you find the right solutions for how you do business. Get […]
As more teams embrace remote working, it's only natural for companies to analyze their communications setups. Without a softphone solution, it can be difficult or even impossible to manage calls and messages away from the standard office setting. That’s why we’re proud to introduce the new Allworx Softphones to our clients and other organizations. […]
Companies of all shapes and sizes work hard to protect their margins. While we can’t predict or prevent the unexpected, there are certain steps business owners should consider to better address their loss prevention efforts. It’s a sad fact that theft happens on both small and large scales. For retail locations, paying attention to […]
The days of dial-up internet are long behind us, and other iterations of internet cabling are also on the way out. But it can still be challenging to know what sort of internet solution makes the most sense for your budget and usage needs—especially for business and commercial settings. Some sites will utilize special […]
