We’ve all experienced a dropped call at one point or another. So we all know how frustrating it can be to get cut off in the middle of a conversation. Yet even with cell phone networks expanding and technology constantly improving, it still happens! That’s why it helps to get a bit of a […]
Knowing how to answer the phone isn’t just a requisite for call center professionals and receptionists. Today, everyone needs to have this skill. Phone etiquette for your business helps establish a sincere connection with your customers and clients. That first impression can go a long way to build your relationships. How to Answer the […]
