(208) 947-3900

On May 19th, 2022

What’s Better—Sound Masking or White Noise?


White noise machines have become more common over the years, and a lot of people find themselves getting better sleep with those types of systems running. In commercial spaces, however, sound masking is the way to go.

The Presence of Sound in Today’s Work Environments

Limiting distractions helps everyone stay on-track. Yet it isn’t always feasible to simply put your personal cell phone away or get rid of that clutter on your desk. It's inevitable to have conversations taking place around us while we work, and most of us have trouble ignoring them completely. Of course, this doesn’t mean we want to work in total silence.

Some industries have the option to play music on an overhead sound system. This can add a nice ambience to a space and simultaneously work to cover up some of the ongoing chatter. For many companies, though, the situation is more nuanced. When they aren't able to place music, they'll want to turn to sound masking instead.

Being able to have more control over the ongoing background noise in a work environment can help everyone to focus on their assignments. What’s more, masking conversations allows for better privacy and security. This is especially important for call centers, healthcare facilities, or customer service teams that need to collect personal information over the phone. They often need to repeat those details back to the caller and no one else should be able to listen in on those details.

There’s also a need to keep phone calls as stress-free as possible. If the people on either end of the line can hear other conversations taking place, then it’s just going to make their time on the phone frustrating. It’s hard to be efficient when we feel like there are interruptions happening nearby. Fortunately, sound masking solutions can help address all of these problems.

How Do Commercial Sound Masking Solutions Work?

There’s a common misconception that sound masking is the same as white noise. In large settings, though, such as office spaces and other commercial areas, white noise will sound like amplified radio static. Sound masking, on the other hand, is designed to match the frequencies of typical human speech. It’s barely noticeable, and it's extremely effective!

That being said, these systems need to be installed in very specific ways. Every space is different, and the design layout for your sounding masking solution needs to take everything about your area into consideration.You need the acoustics to make sense for the long-term. Otherwise your investment will just be going to waste.

For example, the number of desks or workstations, the height of your ceilings, and the material of your floors will all impact where your speakers need to be placed—and how many you’ll need total. Partnering with an experienced telecommunications company will help ensure the job is done right!

Sound Masking for Your Business—Designed by ETD

Enhanced Telecommunications and Data is proud to work all throughout the Treasure Valley, the state of Idaho, and even into eastern Oregon. With our custom process for sound masking installations, we can help make your work environment feel calmer, more productive, and more secure when sharing sensitive information over the phone.

Certain environments will need direct field sound masking. Others will be able to utilize an indirect field setup. No matter the size or layout of your space, our team can find the perfect configuration to give you the best possible results. Please don’t hesitate to send us a message if you would like to learn more about our service offerings. We're always happy to connect!

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(208) 947-3900



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