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4 Call Recording Tactics that Build Business

  When we’re on the phone and on hold, the voice that tells us “your call may be monitored or recorded” is pretty familiar. We’ve all heard the phrase before, but have you really stopped to think about what call recording could do for your own business? 4 Reasons Why Companies Use Call Recording While […]

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Posted In: Business Advice, Phones

Identifying the Best Access Control Systems for Your Site

  With the ever-changing technology available today, it’s no wonder that companies are so focused on cybersecurity. But that doesn’t mean we can ignore other, physical threats. In order to protect your data and team “in real life,” you need to examine your doors and how people enter and exit your building. You can’t afford […]

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Posted In: Access Control

Allworx and Verge IP Phone Features Recap

  Upgrading your communications equipment can be a challenging decision for any company. You want a user-friendly solution that’s also robust enough to handle your day-to-day operations. That’s why we’re proud to offer our clients a variety of business phone systems. When we learn a little more about your needs, we’ll be able to match […]

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Posted In: Phones

What to Expect from Cloud PBX Providers

  Your company has specific practices in place to help your team work together and connect with clients. Communication is a key part of that collaboration. Your employees schedule conference calls and have to be ready to answer client questions all throughout the day. So is your business phone system working like it should? If […]

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Posted In: Business Advice, Phones

Effective On Hold Scripts for a Better Customer Experience

  We’ve all heard the standard, run-of-the-mill on hold message before: “Thank you for holding. Your call is very important to us. One of our representatives will be with you shortly…” But is that really the best way to connect with your customers? Moreover, is it benefitting your business? Switching to a more personal and […]

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Posted In: Business Advice, Phones

4 Benefits of Switching to Video Conferencing

Upgrading your company’s telecommunication solutions should make work easier, not harder. That’s why the best technology works like common sense. It easily blends into your current setup and elevates your team’s overall process. Video conferencing has been on rise for exactly those reasons. If your company hasn’t made the switch, it might be time to […]

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Posted In: Business Advice

Should I Outsource My IT Department?

Keeping up with the latest technology isn’t just about staying ahead of the curve for your industry. It matters in the general sense, too. We’re all looking for ways to streamline costs and grow our business. As we look at today’s world, a lot of those tools and resources come directly from tech. Your IT […]

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Posted In: Business Advice, Cabling

Deciding Between DVR and NVR for Your Security Cameras

Your company’s security system helps protect your site day and night. The cameras alone work to discourage trespassers, and if should the worst happen, they'll provide you with accurate video recordings. That surveillance data is valuable evidence for your case. You'll need the right gear for your cameras to make sure you have it. About DVR […]

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Posted In: Surveillance

What Shoplifters Really Go After in Your Store

Whether you’re a store manager for a major retail chain or the owner of a local boutique, preventing shoplifting is always a top priority. You can train your employees to do their part to dissuade would-be thieves, but sometimes extra precautions are in order. Staying up-to-date on the top shoplifted items can help you target […]

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Posted In: Business Advice, EAS

What Your Company Gets with Cloud PBX

  When the phone is ringing, it usually means that business is booming. You’re taking new sales and building stronger relationships with your prospects and partners. But can your business phone system do even more for you? When you want a truly smart setup, it's time to look to Cloud PBX. Then you’ll be able […]

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Posted In: Phones
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